Tag Archive : E-commerce

/ E-commerce

WeIntegrate eCommerce Sales Tax Nexus Automation in QuickBooks Online

Automated instant integration makes the impossible, possible

NEW YORK, NY – September 19, 2023: We Integrate, the leading provider of instant automated bookkeeping and intelligent synchronization between Shopify and QuickBooks Online (QBO), today announced the launch of its first-to-market solution that makes it possible for Shopify merchants to use QuickBooks Online for managing physical and economic nexus without any additional sales tax software add-ons or manual adjustments.

By integrating actual sales and refunds from Shopify, WeIntegrate provides a level of operational control not commonly found in other automated bookkeeping apps.  This newest game-changing capability bypasses QuickBooks’ automated sales tax (AST) with Shopify’s at-time-of-cart sales tax, providing flawlessly accurate reconciliation between Shopify and QuickBooks Online.  Additional proprietary RPA logic, ensures that sales and refunds created in QuickBooks Online establish the necessary relationship between shipping addresses, enabling QuickBooks Online to accurately and automatically distinguish between physical sales tax agency reporting and sales that need to be tracked by QuickBooks’ Economic Nexus tool.

“WeIntegrate’s integration of sales tax between Shopify and QuickBooks Online is a game changer in the industry,” said Jeff Siegel, CEO of Siegel Solutions and Top 100 QuickBooks ProAdvisor.  “Managing physical and economic sales tax in QuickBooks Online can be daunting for eCommerce clients, but WeIntegrate’s new automated solution significantly simplifies this process.”

“I feel like I tested every app that integrates Shopify with QuickBooks Online in search of a way to manage sales tax nexus,” said Roggen Frick, Vice President of Bear Iron Works. “WeIntegrate was the 8th app I tried, and finally, I found a solution for what seemed to be impossible.  With WeIntegrate, sales tax from Shopify seamlessly integrates into QuickBooks Online in a way that accurately distinguishes between physical and economic nexus.  It is simply impressive!”

WeIntegrate’s new sales tax integration solution accurately manages sales tax nexus for Shopify online sales in QBO, and also dynamically integrates sales tax for Shopify POS connections with multiple locations in multiple tax reporting locales.

About We Integrate 

WeIntegrate automates the bookkeeping process between Shopify and QuickBooks online by instantly creating and updating data from sales, fulfillments, cancellations, and refunds.  Shopify merchants and their bookkeepers benefit by the instant synchronization, elimination of data entry, increases in accuracy, reduction in time to reconcile, and simplification of tax preparation.  A wizard-based self-service setup only takes a few minutes and the flow is so easy, you don’t have to be an accountant to get started. For more information, visit us at weintegrate.co.

Randy Johnston

Nationally recognized accounting technology educator and consultant provides industry expertise

NEW YORK, NY, July 7, 2022 – We Integrate, LLC, the recognized leading provider of eCommerce Operations Management Solutions for Shopify merchants using QuickBooks Online (QBO) (including instant Shopify sales to QBO sales receipts, refund receipts, fulfillment tracking, and payment reconciliation), today announced the appointment of nationally recognized accounting and technology expert Randy Johnston, to the Company’s Advisory Board.

“I am pleased to assist the We Integrate team in evolving an already strong product,” said Randy Johnston. “I have not seen an eCommerce solution for Shopify and QBO that has similar capabilities, particularly at the existing price point.”

Randy Johnston is a nationally recognized educator, consultant, and writer with over 40 years of experience in strategic technology planning, accounting software selection, paperless, systems, and network integration, business continuity and disaster recovery planning, business development and management, process engineering, and outsourced managed services. Mr. Johnston’s accolades include eighteen consecutive years of being listed on Accounting Today’s Top 100 Most Influential People, twelve consecutive years of being named a Top 25 Thought Leader by CPA Practice Advisor, and was listed on Accounting Technology’s top nine technology stars in the industry. Randy Johnston is co-founder of Network Management Group, Inc., co-founder of K2 Enterprises, and has written for accounting and technology publications spanning four decades, including CPA Practice Advisor since 2000.

We Integrate is excited to have Randy Johnston join the Company’s Advisory Board. Our leadership looks forward to benefiting from his four decades of accounting technology expertise. In addition, it considers Mr. Johnston’s appointment as recognition of the value We Integrate is bringing to QuickBooks Online ProAdvisors and their Shopify merchant clients.

About We Integrate 

We Integrate, LLC is the leading eCommerce Operations Management Solutions provider.  Our initial product focuses on the instant and automated integration of sales, fulfillments, refunds and payments between Shopify and QuickBooks Online (QBO), generating real sales receipts, refund receipts, and fulfillment updates in QBO, all instantly as each transaction occurs.  With We Integrate, you can eliminate erroneous manual entry, simplify the complexities of fixing out-of-balance accounts and summary journal entries, and stop wasting time managing clearing accounts. To learn more about how We Integrate improves integration between Shopify and QuickBooks Online, and start loading documents into QBO right away instead of waiting hours, days and weeks, visit us at weintegrate.co.

Shopify Integration with QBO Setup

It’s an exciting moment when you launch your Shopify store!  It’s even more exciting when your first sales come rolling in!  It doesn’t take long before you realize the need to have control over key back-office functions such as managing fulfillments, sales, inventory and cash flow. 

As a Shopify merchant, it is never too early to establish efficiencies for growing your e-commerce business.  As an example, automating synchronization between Shopify and QuickBooks Online can be setup for less than 50% of the cost it would take to have your accountant create manual entries in QuickBooks Online.  This becomes working capital that you can invest into your e-commerce top-line growth, including your marketing funnel and eliminating cart friction.

Advantages of automated bookkeeping between Shopify and QuickBooks Online include:

  1. Redirecting your valuable time toward growing sales instead of entering manual data
  2. Lowering costs and errors associated with entering Shopify sales in QuickBooks Online
  3. Increased accuracy of fulfillments, inventory and customer satisfaction
  4. Improved decision making based on up-to-date key data such as sales, profits and cash

(click here to read Integrating Shopify with QuickBooks Online – Why is it So Essential?)

Establishing Shopify integration with QuickBooks Online via weintegrate gives you the additional advantage of instant, unattended automation.  Sales integrate with QuickBooks Online as soon as they are placed on Shopify (you don’t have to wait 3 to 5 days). Having access to the most up-to-date key performance data, empowers you to make accurate and intelligent business decisions, faster than your competitors.

How to Setup Shopify Integration with QuickBooks Online:

Another essential difference of weintegrate, is how easy it is to set up and start integrating.  Upon logging into your weintegrate account, the app directs you to a simple setup wizard that guides you through a series of questions and settings.  No accountant needed. It’s as simple as this…

  • Click Step 1: Specify and connect your Shopify store
  • Click Step 2: Add your QuickBooks Online Company
  • Click Step 3: Sales Settings such as whether to use the Shopify order number or QBO transaction number and shipping service levels
  • Click Step 4: Refund Defaults such as what bank account to use
  • Click Step 5: Customer matching where you set whether to track customer details or just load all Shopify sales into a single bulk customer in QBO
  • Click Step 6: Item matching where you specify whether to track inventory or load all Shopify sales into a single bulk item in QBO

It’s that simple!  The entire process can take as little as 10 to 15 minutes.  Once completed, all of your Shopify sales, refunds and fulfillment updates start automatically, instantly and unattendedly integrate with QuickBooks Online. No buttons to push.

winning-ecommerce-success

Whether you’re a brick and mortar retail veteran, or an aspiring entrepreneur looking to make your mark, it’s hard to ignore e-commerce as a sales channel for capitalizing on new market opportunities.  According to a Statista study, “revenue from e-commerce in the United States amounted to 431.6 billion U.S dollars in 2020,” and “estimates that by 2025, revenue will increase to 563.4 billion dollars,” representing a 31% growth trajectory. 

Very exciting indeed, but if the world of online selling interests you, how do you get started?  What should you do first?  This article guides you to reviewing 4 of the most important steps in driving to a successful e-commerce business.

1. Choose the Right Product

It all starts with answering the question “what are you going to sell?”  It sounds simple enough, but figuring out what you are going to sell, and whom you are going to sell to, can very well be the hardest part of getting your e-commerce business off the ground.  Entrepreneurs often focus on their passion, and it certainly is important to be excited and believe in what you sell online.  That said, make sure to validate the market for your potential products before investing your time and money, otherwise you might be disappointed in the results.  Common ways of validating include surveys, competitive reviews, and social research.  

You will also want to determine the best means of obtaining, stocking, and fulfilling your products.  What business model will you use?  Will you distribute products from another brand, or manufacture your own?  Will you stock inventory or dropship direct to your customers?  How many options and variants will you offer?  The recommendation on the latter is to keep options minimal as you get started.  This helps keep your costs down and simplifies the decision making process for your customers, which in turn reduces friction en route to a sale.

Additional articles to help guide you into making the correct product decisions for your business include:

12 Trending Products to Sell in 2021(and Ideas for How to Market Them)

Find a Product to Sell: 12 Strategies for Finding Your First Profitable Product

From Dropshipping to DTC, Here are the Most Popular Business Models for Ecommerce


2. Locate Your Customers and Determine How Best to Market to Them

Now that you know what you want to sell and have validated the opportunity, it’s time to think about how you will market your products to your new customers.  It’s often good to start by defining a customer persona which helps you understand who your customers are, including age, sex, occupation, interests, demographics, and why they would buy from you.  Gather meaningful information to define your target audience, and then hone in on where your target audience hangs out, along with how best to reach them.

Once you find them, manage communication with your prospects by first segmenting them into 3 main stages of engagement: Top-of-the-funnel (ToFu), Middle-of-the-funnel (MoFu), and Bottom-of-the-funnel (BoFu).  ToFu is where prospects express interest, however they are not ready to engage you and your product just yet.  MoFu are those prospects that have engaged you, but are not yet ready to purchase.  BoFu is where prospects are ready to take the plunge, and place their first order with you.  Understanding which stage your prospects are in is critical to ensuring that you communicate with them properly and lead them from ToFu through BoFu.

The following resources can help you target your customers and increase revenue:

How to Define Your Target Market

What’s the Right Content for Each Stage of the Marketing Funnel?

4 Ways to Find Your First 50 eCommerce Customers


3. Remove Friction from the Checkout Process

You’ve been successful driving traffic to your e-commerce store, and BoFu prospects are ready to become customers.  With typical shopping cart abandonment rates between 60% and 80%, you will want to now focus your attention on eliminating as much friction as possible, so your hopefully soon-to-be-customers have a clear and easy path to checking out and placing their orders.

To keep fiction minimal, it is recommend you focus on:

Increasing site speed – statistics show that pages that take longer than 3 seconds will likely lead to abandonment.   Learn more about improving your e-commerce site performance and speed.

Optimize your store for mobile – With 31% of e-commerce sales occurring via mobile devices, ensure your store is optimized accordingly.  3 out of 4 online shoppers indicate they start their online purchase via a mobile device, as it saves time.

Make product selection easy – ensure products are well organized and easy to find.  Offering too many options may cause confusion and make the buying decision more complicated, ultimately leading to abandonment.

Offer payment options that align with customer preference – consumers have clear preferences on payment methods.  Limiting how customers can pay could become an obstacle for converting sales.  

Enable Guest Checkout – allowing guest checkout will lessen friction and lead to more conversions, however you will not have captured key customer information which could limit your post-sales marketing opportunities.  Nonetheless, less friction leads to increasing sales.  Encourage account registration and repeat customer loyalty via incentives, coupons, and exclusive benefits for signing up (e.g. free shipping).

To learn more about reducing checkout friction: 

5 Tips to Reduce Friction on Your E-Commerce Website


4. Automate Your Operations

Now that your e-commerce sales are rolling in, it’s game on!  The final mile of ensuring a positive customer experience is delivering your products to your customers accurately and on-time.  It’s important to put systems in place that automate synchronization between your e-commerce stores and your back office systems in order to track sales, inventory and fulfillments in a near real-time capacity.  For example, if an order is placed on your e-commerce platform (e.g. Shopify) and it’s not entered or synchronized into your back office system (e.g. QuickBooks Online) for an hour (or longer), this could cause your e-commerce inventory to become stale and put you at risk of selling items that are no longer in stock. 

Equally important is leveraging a tool that provides visibility into your fulfillments.  After all the time and investment made into getting your customers to buy, ensuring on-time delivery is essential for all business models, and particularly critical for managing dropship relationships.  All it takes is one negative fulfillment experience to drive your customers away from your store and right into the hands of your competitors.

Now is the perfect time to launch your online store and invest some time into ensuring you position your business for success!  Following the steps outlined in this article and maintaining good business sense, will help you to get across that finish line!


Click Here to learn how weintegrate helps provide fulfillment oversight and automated integration between Shopify and QuickBooks Online.

Learn More how to use weintegrate FREE for 3 Months!

E-commerce sales continue to report year-over-year growth.  As stated in a recent Forbes article, “This will be the year when online shopping explodes.”  The same article references Deloitte’s 2020 holiday e-commerce forecast where “Deloitte predicts e-commerce holiday retail sales to grow between 25% to 35% from November through January, reaching $182 billion to $196 billion in total.

If you’ve already launched your e-commerce store(s), then you’re fortunate to be in the right place at the right time, particularly if your product line caters to holiday gifting categories.  But to achieve e-commerce success takes much more than being in the right moment… This is only the beginning.

So ask yourself…are you ready?  Have you kicked the tires of your e-commerce operations?  What would actually happen if you scored a growth surge this holiday season?  Are you prepared to handle the additional work that comes with additional orders?   Without the proper systems, process, and organization in place, time consuming work often leads to mistakes, out of stocks, late shipments, and ultimately dissatisfied customers.

But not to worry.  Here are a few simple tips that can help you prepare for the upcoming holiday surge, ongoing customer satisfaction, and operational sustainability.

1. Confirm Your E-Commerce Supply Chain Strength

Regardless of whether you are a dropshipper, distributor of finished goods, or manufacturer, you maintain an e-commerce supply chain made up of vendors that impact your ability to deliver quality products to your customers.  Remember that when you have issues with inventory, your customers will care little as to who’s at fault.  As your #1 priority, you will want to confirm your vendors’ ability to meet your holiday targets without fail.  Pick up the phone, share your forecasts with them (consider inflating them by 20%), and ask for capacity guarantees. 

Additionally, it’s the perfect time to set a schedule with your vendors and ask of any known obstacles they see on the horizon or that they may have already encountered.  Get to know your vendors at a personal and friendly level.  You are not the only one vying for their commitments, and sometimes those friendly relationships may help prioritize your business needs. 

And lastly, create a backup plan.  What will you do should your supply chain break?  Hopefully you won’t have any issues, but do you have a plan?  Can your plan include having a backup vendor, or perhaps splitting your current needs across multiple vendors to balance the load?  Do what you can to prevent your business from being held hostage to this key element of success.

2. Automate Your E-Commerce Operations

According to Intuit, “over 80% of product-based SMBs [small and medium sized businesses] that sell through multiple channels still reconcile inventory using pen and paper or spreadsheets.”  This is crazy!  Why haven’t more SMBs made some form of investment into back-office automation?  While it sounds intimidating and expensive, it’s not.  There are affordable options in the market that start as low as $19 per month. A few of the top problems that e-commerce businesses face related to manual data entry, and can be resolved with automated integration include:  

  1. Errors caused by manually entering e-commerce orders into your back-office system
  2. Tedious and Time consuming administrative tasks that impede the ability to focus on more valued and strategic business needs, such as how to reduce cart abandonment
  3. Timeliness of order and inventory updates to back-office and shipping systems, which in turn leads to incorrect stock levels, as well as shipments going to customers later than promised

The following are key business issues you will want to address by implementing an integration solution:

  1. Does the solution offer near real-time sync of orders from your e-commerce platform(s) to your back-office system? This will help ensure that your inventory levels are as current as your sales, keeping you on top of your customer orders as they are placed
  2. Establish an integrated shipping system process that feeds from the same automation and empowers you to get your merchandise out the door in the most timely, efficient, and accurate means possible
  3. Have control over shipping SLAs (service level agreements), and receive notifications of orders that are at risk of falling outside these guidelines, so you can take the appropriate actions to resolve

Click here to learn more about our beta opportunity


3. Organize Your E-Commerce Operations Area 

When it comes to establishing a proper e-commerce operations process, it’s all about efficiency and accuracy.  It’s about having the proper checks and balances in place that eliminate mistakes and minimize the time spent on a particular task (so you can get to the next task, and so on and so on).  

A fairly common issue with SMBs is having a disorganized and cluttered work area, which lends itself to bottlenecks in the process.  It sounds simple enough to avoid, right?  In fact, yes it is.  A few ideas that have been proven to help include:

  1. Organize your inventory bins for efficiency.  It’s common for businesses to organize inventory in such a way that keeps the same or similar products near each other.  What would be a more proper approach, is to understand which of your items sell the most – not in dollar value but in actual physical units.  The products that sell the most (referred to as ‘turns’), represent the products that you will be fulfilling the most.  The ideal means of organizing your inventory bins is to locate those products that turn the most to be closest to your fulfillment zone, and work your way back through your turns rate in descending sequence, locating products that sell the least to be the furthest away from your fulfillment zone.  Click here to learn more about lean warehousing efficiency practices known as 5S.
  2. Squeeze as many little extra actions out of the process as is possible.  Every small little action you perform or step you take adds up into a whole chunk of waste and opportunity for error.  Therefore it is recommended to take a look at your entire operations area and see that you are well prepared to reduce these efforts.  Some examples include: a) label your inventory bins clearly, using large dark font; b) implement a barcode scanning system if possible; c) obtain enough supplies to get you through the holiday season in advance, including printer ink, paper, labels, shipping cartons, packing tape and inserts
  3. Establish zones and maintain clutter free work areas.  Maintaining clean work areas make it easier to get through daily tasks, inclusive of finding objects when you need them.  Establish specific well organized zones that create a linear physical path from start to finish, such as your storage zone to your fulfillment zone to your shipping zone.  Ideally a shipping zone is best located closest to where your carrier and parcel pickups occur, and then work backwards into your work area.

By implementing a proper marketing strategy, you may be well poised to feel a positive bump in revenue this holiday season, however keeping your customers coming back for more, will greatly depend on your ability to satisfy them better than your competitors.  Eliminate waste with integration and operational efficiency, allowing your business to establish a strong foundation for growing beyond the holiday bump up, for years to come.